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1. How do I receive my payments?

You have a choice of receiving your payments through direct deposit into your checking account or by way of a Nevada Debit Card. If you wish to receive direct deposit, please download the appropriate form, complete and fax, along with a voided check, to (702) 486-8592. If you wish to receive payments on a Nevada Debit Card you don’t need to do anything. Approximately 30 days after your first payment is received a debit card will arrive in the mail. The debit card can be used at any merchant who accepts credit cards and you can request cash back if you wish. Complete details will be sent to you by Bank of America. You MUST notify both the Churchill County District Attorney's Child Support Division and Bank of America when your address changes to ensure uninterrupted service.

2. What is the Nevada debit card?

The Nevada Debit Card is a Visa debit card. Child support payments are transferred electronically into your account from which you can access your money at any ATM. In addition, the card will carry the Visa logo, allowing you to make purchases wherever Visa debit cards are accepted. Although the Nevada Debit Card carries the Visa logo, it is not a credit card. You are using your own money from child support payments on your behalf.

3. What is direct deposit?

The Child Support Enforcement Programs sends an electronic payment to your bank account with the exact amount of child support payment we received on your behalf. You can then withdraw the money, keep it in your account, or pay bills. With direct deposit, your money is available sooner than traditional methods of payment. Best of all, direct deposit protects your payments from being lost or stolen.

4. What choice is best for me?

Your best choice depends on your situation. Both direct deposit and the Nevada Debit Card provide many of the same benefits. There are no checks to get lost or stolen, the money is available to you as soon as it is deposited, and your payments will not be interrupted, even if you move. One important consideration is cost. The Child Support Enforcement Program does not charge any fees for using the direct deposit service or the Nevada Debit Card. However, The Nevada Debit Card is offered by Bank of America and there could be ATM or other transaction fees charged by Bank of America when using the Nevada Debit Card. These fees will be disclosed in full to you when you receive a Nevada Debit Card, and you will be given instructions on how to minimize these fees as much as possible.